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Frequently Asked Questions

Q: Can dried sea life get wet or go into a fish tank?

6/27/2014 by K. Wagner
No, once sea life is dried it is best to not let it get wet..

Q: Can I get a special request?

6/27/2014 by K. Wagner
Sorry, in most cases we do not do special requests...

Q: Countries we do NOT ship to:

6/27/2014 by K. Wagner
To name a few: Argentina, Austria, Belgium, Brazil, Bulgaria, Cyprus, Denmark, Dubai-UAE, France...

Q: Do you ship Internationally?

6/27/2014 by K. Wagner
Yes, but WE DO NOT SHIP SEA LIFE...

Q: Do you ship to.....

6/27/2014 by K. Wagner
WE DO NOT SHIP SEA LIFE OUT OF THE U.S.

Q: How do I get rid of the smell.

6/27/2014 by K. Wagner
Dried sea life was once alive so they will or may...

Q: Is my order trackable?

6/27/2014 by K. Wagner
Yes it is. The tracking details were emailed...

Q: My sea life came with a sticker on it. How can I remove it?

6/27/2014 by K. Wagner
Most sea life we offer comes with an import sticker on it...

Q: What does it mean when an ad states the item will be between two sizes?

6/27/2014 by K. Wagner
Size ranges on sea life...

Q: What is natural polished and polished?

6/27/2014 by K. Wagner
Natural is the color. Some are polished naturally just by...

Q: When can we expect our order to arrive?

6/27/2014 by K. Wagner
Orders generally ship within 24-48 hours...

Q: Would I be able to return or exchange an item?

6/27/2014 by K. Wagner
See our return policy page located on the bottom...